Wall Oven
Service Information
Service Questions & Tips
Service Information
At Advanced Appliance Service, we specialize in providing repair services for most major wall oven brands on the market to homeowners in the Charlotte and Fayetteville metro areas. Our team is factory-trained and certified to help you keep your cooking routine on track.

Wall Oven Brands We Service
We provide repair services for a wide variety of wall oven brands, including:- Whirlpool
- Maytag
- KitchenAid
- Jenn-Air
- Amana
- Electrolux
- Frigidaire
- LG
- Roper
Wall Oven Dealers We Work With
Our team proudly partners with trusted wall oven dealers in the Charlotte and Fayetteville areas to ensure you receive top-quality products and service. Some of the dealers we collaborate with include:- Lowes
- Aarons
- Plaza Appliance
- Queen City
- Hendricks
- Home Depot
For dependable wall oven repair, contact us today!
Service Questions & Tips
- How can I clean my wall oven’s glass cooktop without causing damage?
To clean the glass cooktop on your wall oven, we recommend using Bon Ami Powder Cleanser. This product is safe for glass surfaces, as it won’t scratch the finish. Mix it with water to create a paste, which effectively removes stubborn stains and grease buildup while protecting the surface. - What should I do if the electric burners in my wall oven aren’t heating?
If the electric burners in your wall oven are not heating, check to ensure they are sitting straight and properly positioned in their sockets. Misaligned burners can interrupt the electrical connection and prevent proper heating. If repositioning them doesn’t solve the issue, it may be time for a professional repair. - What can I do if the gas burners in my wall oven aren’t lighting?
When gas burners fail to ignite, clean the burner head thoroughly with a hot, damp rag, and dry it completely. For a deeper clean, lift the cooktop area to access and remove grease buildup. Blocked gas ports or debris can prevent proper ignition, so keeping this area clean is essential for safe operation. - Why isn’t my wall oven heating up properly?
If your wall oven isn’t heating, check that the clock is set to the manual cycle instead of the automatic time bake cycle. Incorrect settings can prevent the oven from functioning correctly. If the problem persists, it could be due to a faulty heating element or thermostat, which requires professional attention. - How long should I preheat my wall oven before baking?
To ensure consistent and even cooking, preheat your wall oven for at least 15 minutes before baking. This allows the appliance to reach the proper temperature, which improves baking results and reduces overall cooking time. - Can I use oven cleaner inside my self-cleaning wall oven?
No, you should never use oven cleaner in a self-cleaning wall oven. These products can damage the cavity’s protective finish. Instead, clean the oven using soap and water for minor messes or activate the self-cleaning cycle to safely and effectively remove built-up residue. - What are signs that my wall oven needs professional repair?
Signs that your wall oven may require repair include uneven baking, failure to maintain temperature, difficulty turning on, or visible damage such as cracks in the glass cooktop. Addressing these issues promptly with professional repair can prevent further damage and ensure safe operation. - How can I prevent common wall oven issues?
Regular maintenance is key to preventing common problems with wall ovens. Clean the oven interior regularly, check that all burners are free of debris, and avoid using abrasive cleaners on glass surfaces. Preheating your oven before use and following the manufacturer’s guidelines can also help extend its lifespan.